Frequently asked questions
What does FIBR stand for?
Can I open a business (savings) account at FIBR?
Are there any fees associated with opening an account with FIBR?
Can I open an account for my minor child?
Can I authorise someone for my savings account?
Can I apply for FIBR Flexible Savings or Deposit Savings for my company/foundation/association?
How do I log into my FIBR account if I have a new phone number or e-mail address?
How do I change my nominated account?
What is a TIN number?
How long does it take to use my FIBR savings account?
How can I contact FIBR?
Is FIBR in the public register of AFM and DNB?
How does the bank handle my personal data?
Interest and financial statements
What will be the new interest rate on 2-2-22?
Where can I find my transaction overview for the year 2021?
When will I receive my Annual Financial Statement 2021?
ATB > FIBR: What's new?
What is new at FIBR?
Why are you changing your name?
ATB > FIBR: Access and Login
I am an ATB customer. How do I get access to my account(s) at FIBR again?
I don't remember my ATB username and/or password. How do I get access to my account(s) again?
Why can't I login to FIBR with my ATB login details?
Why do I have to identify myself again if I cannot remember my ATB login details?
Can I use my mobile phone to go through the steps to access FIBR?
I don't have a mobile phone. What do I do now?
Can I continue to use ATB Connect?
What happens if I do nothing?
Can I change my phone number?
ATB > FIBR: Savings account and transfers
What is an IBAN number?
I have several savings accounts. Do I need to create a FIBR login for each savings account?
I have a joint savings account. Do you have to create a FIBR login for each account holder?
Can my automatic and/or scheduled transfers to my new savings account continue?
I have automatic and/or scheduled transfer(s) to my savings account and forgot to update my new account number. What happens to my transfer?
I have received an e-mail from FIBR. Can this be trusted?
Is my savings safe with FIBR?
What is 2-step verification and why does FIBR have it?